OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
94 ratings and 46 comments received in the last 90 days.
06 June 2022
Again Dan McCormick the sales guy
06 June 2022
Excellent, initial sales contact, low pressure and knowledgeable sales person. Delivery date expectations were set correctly and we were continually kept informed about the due build and ultimate delivery. Great collection experience too!
05 June 2022
Dan was very informative about the different options available and he was not pushy in any way. He was more than willing to share his knowledge on the features and functions of my new car.
03 June 2022
As before brilliant service
30 May 2022
As above it was mainly due to Dan McCormick
27 May 2022
Happy with the whole process even if I would have been happier if it had been quicker...
17 May 2022
Everything was explained well and no pushy attitude making me feel more relaxed and that I would receive aa good after sales service
16 May 2022
Whilst the car was late being delivered if I called I always received honest feedback. The delays were obviously out of Mini's control due to the current circumstances.
10 May 2022
We were kept up to date throughout the purchase, and we really like the personal touches with the videos as well. Harry was really helpful throughout and would be on hand if we had any questions. We have had excellent service throughout.
13 June 2022
Jennifer O'Neill, Service Advisor goes out of her way to make the process run smoothly. She replies to emails promptly, is very knowledgable and always friendly. She deserves recognition for her hard work.
09 June 2022
efficient friendly
31 May 2022
On time and Great communication throughout
28 May 2022
Great customer service and love the video I received just before I picked up the car. Also a special thanks to Dan in Sales who arranged a courtesy car for the day.
28 May 2022
completed by lunch time
27 May 2022
First class service and communication
19 May 2022
Good service
13 May 2022
Kept me informed at all times regarding the work needed. My car was valeted to a high standard
09 May 2022
Booking in was very straightforward and Jen in the service department looked after me very well when when my car was in for new front break pads and discs.
09 May 2022
Very good and liked the video
09 June 2022
Purchase easy after test drive. Delivery on time and good handover