OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
153 ratings and 99 comments received in the last 90 days.
12 April 2024
Our sales adviser, Joseph, had a deep and empathic understanding of our needs.
05 April 2024
The run flat tyres were not at the right pressure
31 March 2024
Had superb service from Dan and Karl. Always patient, calm and knowledgeable.
30 March 2024
Everything completed efficiently
28 March 2024
Karl Joslin was excellent. Very friendly and helpful.
27 March 2024
As above
26 March 2024
We were constantly looked after by Harry throughout the process and kept well informed.
24 March 2024
Good
22 March 2024
the mini centre were very flexible on delivery
19 April 2024
Carried out requested works & quickly informed of extra work needed
19 April 2024
Because the MINI team helped me a lot; the ladies above and also Alan
19 April 2024
Kept informed of progress
17 April 2024
Polite and friendly
15 April 2024
They informed me that I had Premia tyre & alloy wheel cover. Great news. I had forgotten I had the cover. Kharris was brilliant and so helpful.
15 April 2024
Everything was well organised
15 April 2024
Member of staff who handled my service very good - bit disappointed the person who cleaned it dripped water on the leather seats leaving a watermark I had to get rid of.
14 April 2024
Prompt, flexible service
13 April 2024
Great service!
13 April 2024
Job was done properly and on time
14 April 2024
Welcoming and friendly. I appreciate that it isn't as environmentally friendly, but it would be really helpful to have been given paper copies of some of the key documents, it's difficult navigating and accessing them all on a phone only