OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
171 ratings and 119 comments received in the last 90 days.
18 March 2025
Millie was excellent - she was proactive, knowledgeable and helped me find the best car configuration. She took her time with the handover and ensured I had all my questions answered. Fantastic service!!
14 March 2025
Very satisfied, we were kept regularly updated throughout the process and there were no issues at all. It felt like Harry really went the extra mile for us.
13 March 2025
very happy
12 March 2025
Great
06 March 2025
Perfect from start to finish, would recommend to others.
05 March 2025
The purchase and delivery were both seamless.
04 March 2025
really helpful staff
04 March 2025
Little hiccup with the first car but supported us throughout.
28 February 2025
Excellent customer service
21 March 2025
The gentleman managing my booking called me day before and said that if I came in early to drop off, I was welcome to work from the seating area (I even got a desk!) and I was in and out in less than 2 hours. Service done!
21 March 2025
All required was checked and good advice given
20 March 2025
Apart from a longish wait, everything was fine
17 March 2025
Smooth from beginning to end
17 March 2025
Efficient and very helpful
17 March 2025
Easy to book, good comms, honest , on time, everyone is professional and friendly
17 March 2025
Everything was organised and dealt with well.
16 March 2025
Try happy with it all
16 March 2025
The MOT and vehicle inspection were good. The Mini App and booking procedure needs to be improved
15 March 2025
Very happy
20 March 2025
Started off very badly but then dealt with different salesperson who was great.