OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
169 ratings and 93 comments received in the last 90 days.
08 July 2024
It was a seamless experience. I was kept well informed at all stages and I loved being sent a video of my new car before I was able to pick it up.
08 July 2024
Joshua was great, went out of his way to get me a car quickly. He knows the product well and was able to help me make the right choice.
08 July 2024
Sales staff went into detail about the car and offered different specifications based on my preferences
06 July 2024
Helpful friendly approach. Nothing was too much trouble. Left you (as the customer) feeling in control.
05 July 2024
Harry was very helpful in getting the best deal for me.
03 July 2024
Made the buying experience very smooth and easy
02 July 2024
Karl made the purchase a very smooth process as always
30 June 2024
Knowledgeable answered all my questions
16 June 2024
Day of exchange was rushed.
21 July 2024
Efficient, informative and very helpful.
20 July 2024
I was kept informed of the status of my car throughout the day
17 July 2024
Well informed Polite staff Car checks seemed correct
16 July 2024
The Health and Safety video was helpful. The car was cleaned very well.
16 July 2024
The issue was a worry for my wife and it was carried out the same day which was fantastic. Carl wanted to keep the car overnight after the repair and do a double check in the morning 'belt and braces'.
16 July 2024
Wfficient
12 July 2024
Great service
11 July 2024
Everything was repaired as discussed. On time and car was cleaned ??
10 July 2024
The job was done quickly and was well explained.
08 July 2024
They have done what the car needs
09 July 2024
Karl Joslin was great throughout the whole process, kept me informed and explained everything clearly.