OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
155 ratings and 105 comments received in the last 90 days.
01 August 2025
Again really good service from Eli. Patient and no pressure
31 July 2025
Harry landsdale was exceptional
28 July 2025
Once my car have arrived into the dealership Berry Thames Ditton did everything they could to make handover a smooth as possible
25 July 2025
Harry was very friendly and kept me informed about the progress of my order. Other members of staff also very helpful.
21 July 2025
Good attentive sales service .
19 July 2025
Everything went smoothly and delivery was sooner than expected.
16 July 2025
Unprofessional in my view
08 July 2025
Eli Wilson kept me informed of progress throughout and promptly answered any queries I had.
05 July 2025
The staff at mini dealer in Thames Ditton branch were amazing
10 August 2025
Easy to book in. Clear about what needed to be done - MOT and service. I was given an estimate of cost and later Informed of other things that needed attention once inspection completed.Again given costs, so no shocks when given final bill.
09 August 2025
No problems
08 August 2025
All ok
07 August 2025
The SERVICE is exceptional. Kharris is a very dedicated and diligent member of staff who deserves the highest praise.
05 August 2025
Didn't feel Pushed into having advisories done.
04 August 2025
Good service and called when all done
02 August 2025
Ery efficient and friendly service at a fair price
02 August 2025
Quick and efficient service carried out on car free wash and vac
01 August 2025
Efficient
28 July 2025
Great service
04 August 2025
Eli was excellent at keeping us informed