OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
133 ratings and 114 comments received in the last 90 days.
05 May 2026
Very friendly and knowledgable staff
05 May 2026
This is my 3rd Mini and my next car will be a Mini because the dealership always look after me and I can rely on them to make sure I am always a happy customer.
28 April 2026
Friendly, anticipated needs and very efficient.
28 April 2026
An excellent experience from start to finish
28 April 2026
Pleasant, polite and very helpful, nothing too much trouble
28 April 2026
Friendly helpful Sales Person. Efficient process of ordering and explained everything. Arrived earlier than expected too. Harry was a very pleasant informative person and did not apply any sales pressure.
28 April 2026
Lovely set up
26 April 2026
Great customer service to help me out
26 April 2026
This was my first purchase of a new car in 25 years so I was a bit apprehensive about buying a high tech new generation Mini. In fact it was a very positive experience and Harry was a pleasure to deal with from my test drive to purchase completion.
06 May 2026
Efficient
06 May 2026
The person who helped me was very good and helpful
05 May 2026
Very friendly personable staff. The gentleman I was dealing with could not have been more accommodating, but unfortunately, I can't remember his name.
05 May 2026
Easy to book, was seen immediately I arrived, great that I could wait whilst it was serviced, helpful and friendly staff.
02 May 2026
It was a smooth appointment and I felt looked after
27 April 2026
My Car was serviced quickly and I was able to wait for the car to be serviced and it was very easy
27 April 2026
easy to deal with
25 April 2026
You get the job done
25 April 2026
It's a very sleek and professional set up; the way customers are welcomed, booked in and contacted with pertinent info during the service, and then called to pick up. The fact that the car is cleaned is a really nice touch.
19 April 2026
Ashley was very welcoming and explained everything clearly to my satisfaction.
FIND Berry Thames Ditton.
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:07:00 - 18:00
- Sat:08:00 - 12:00
- Sun:Closed
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 12:00
- Sun:CLOSED
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:00 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
06 May 2026
The Salesperson (Harry) was very helpful and took a lot of time to explain all aspects regarding the purchase of the mini. He also took a lot of time explaining the technical side of the mini.