OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
134 ratings and 114 comments received in the last 90 days.
03 April 2026
We visited Berry Mini without an Apt after a very disappointing visit to Mercedes - Jay Harding was welcoming, friendly, approachable and listened to our needs. So we decided to buy a mini instead!
01 April 2026
The Staff at Mini Thames Ditton are always helpful, professional and friendly. Joseph Traylen was helpful throughout the process and I am grateful to him for his patience.
30 March 2026
Karl was extremely helpful in navigating the best option for me
29 March 2026
Great service from Berry MINI and over the moon with my new MINI! Harry was very helpful, informative and courteous. Glen and Mike were very helpful as well.
27 March 2026
The salesperson Millie was very professional and knowledgeable about the car I wished to buy. She was very efficient and competent in all my dealings. Millie was very personable, friendly and helpful. The sales process was very smooth.
26 March 2026
The whole process was seamless. Jay was exceptional. Nothing was too much trouble.
26 March 2026
Sale process and salesperson was fantastic
24 March 2026
It was a really positive relaxed environment in the centre. Every member of staff genuinely welcomed us and made us feel very comfortable. I felt at ease and really happy from start to finish.
24 March 2026
Everything was excellent, masterminded by the wonderful Millie
06 April 2026
Very easy process from booking to collecting after
06 April 2026
Very well organised. Great customer service.
04 April 2026
Excellent as always
30 March 2026
Very efficient
30 March 2026
Karris was one again fantastic. She really is an asset to your company.
30 March 2026
Overall a satisfactory experience. My questions were not really answered as I would have liked, a limited explanation.
30 March 2026
The service was friendly and highly efficient
29 March 2026
From start to finish excellent customer service.
28 March 2026
Good dealership. Been there for years. Would mot go elsewhere. Good people.
28 March 2026
Great and prompt service. Car cleaned before returning.
FIND Berry Thames Ditton.
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:07:00 - 18:00
- Sat:08:00 - 12:00
- Sun:Closed
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 12:00
- Sun:CLOSED
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:00 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
08 April 2026
Friendly and efficient service throughout the process