OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
119 ratings and 98 comments received in the last 90 days.
11 March 2026
My Salesperson Joseph is very professional and rest of the team at Thames Ditton. Handover of the car was excellent. He explained everything i needed to know. Michael feom finance is very professional too and accomodating.
11 March 2026
Great service by Elisha Wilson
10 March 2026
Excellent personal service
09 March 2026
The initial test drive went well & I felt I was given enough time in the car. I was kept informed on the timings of handover periodically, which ended up being slightly before initially estimated. The handover day went smoothly.
07 March 2026
Just a good overall experience from when we walked into dealer unsure of which model to buy through to collection a few days ago including follow up calls to check all going well
06 March 2026
Excellent service from beginning to end
06 March 2026
The whole mini purchasing experience went very smoothly largely due to the excellent Sales Executive Karl Joslin
23 February 2026
Really easy and simple process, especially considering I've never done this before! Millie was really helpful and patient throughout - helps that I absolutely love my new car!
18 February 2026
Good
15 March 2026
Efficient friendly did a good job Very clean showroom to while away a couple of hours this was the first time i had used the wait service a few magazines would of helped to pass the time . And a beautiful clean car inside and out !,
11 March 2026
Prompt, professional and friendly service as always.
09 March 2026
Jay and George have been amazing from start to finish. They are professional, extremely knowledgeable and so friendly that they put us at ease thought the process.
09 March 2026
Great team especially Karys. All courteous and very helpful.
08 March 2026
Everything went smoothly without delay or hassle
02 March 2026
Great service as always
01 March 2026
Always very friendly and welcoming
27 February 2026
Friendly service
27 February 2026
A good all-round experience.
24 February 2026
The lovely lady who dealt with my enquiry was professional and efficient.
FIND Berry Thames Ditton.
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:07:00 - 18:00
- Sat:08:00 - 12:00
- Sun:Closed
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 12:00
- Sun:CLOSED
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:00 - 17:00
- Sat:CLOSED
- Sun:CLOSED
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
12 March 2026
I visited the showroom several times and all the staff based were friendly and informative. Providing info and help without being pushy.