OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
129 ratings and 100 comments received in the last 90 days.
27 January 2026
Millie was super helpful and patient and took the time to really listen and understand what I was looking for. She arranged the test drives at convenient times for me, was able to answer every question I asked and was an absolute joy to deal with.
22 January 2026
They were fantastic from start to finish. Everything was so easy, we were offered a test drive straight away. I ordered my car there and then and drove away 2 weeks later. The handover was great.
09 January 2026
Excellent service from ordering to handover
08 January 2026
All went very smoothly from the test drive to the collection of the new car
06 January 2026
Personalised, friendly & knowledgeable service. My sales advisor Harry Lansdale was really enthusiastic about your product & supported me in making a choice on vehicle & spec. Comprehensive handover. Really happy with my new JCW
30 December 2025
Good dealership, friendly people, helpful.
29 December 2025
Karl's proactive and collaborative approach were fantastic!
28 December 2025
Under two weeks from first enquiry through selection, financing, insurance, delivery and collection- can't complain about that!
24 December 2025
Eli was such a great guy. Friendly, professional, helpful, honest.
19 February 2026
Job completed as requested.
17 February 2026
I had to pay for 4 new tyre pressure sensors, even though i had a new one fitted a minth beforehand.
17 February 2026
Completely satisfied
16 February 2026
Easy smooth process
15 February 2026
X
14 February 2026
Excellent
14 February 2026
Great service from arrival to exit
14 February 2026
Well managed. Well organised. Completed work in good time. Staff very attentive and competent. Great care for customer service.
13 February 2026
Outstanding service unique helpful text message booking which was straightforward and super easy to the reminder and on the day of the MOT , it was service delivery while you wait n coffee machine . And my mini- Penelope cane back freshly washed
12 February 2026
Always good service
FIND Berry Thames Ditton.
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:07:00 - 18:00
- Sat:08:00 - 12:00
- Sun:Closed
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 12:00
- Sun:CLOSED
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
Address
- 42 Portsmouth Road, Long Ditton, Surbiton, KT6 5PZ
Opening Hours
- Mon–Fri:08:00 - 17:00
- Sat:08:30 - 12:00
- Sun:CLOSED
Phone
- 020 8398 1111
Thames Ditton as well as the surrounding areas including Kingston upon Thames, Sunbury-on-Thames, Teddington and Hampton
18 February 2026
Good