Very friendly and helpful service in beautiful location

Addressed all issues quickly

Good communication done what they said

Received excellent care and attention for a routine service that became more complex.

All the hassle removed for me.

Easy, pleasant experience

Everything went smoothly. The receptionist was particularly helpful.

Great receptionist. Efficient service. Loved the video. Phone call when car was ready.

Good as it should be

Efficient service.

It was all made quite straightforward by the Service Advisor's efficient handling. I was happy to get my Mini back by early afternoon.

The reception staff were knowledgeable, courteous and understanding, especially as one of the ramps was inoperable and the service extended to the next day.

Very satisfied with Thames Ditton Centre.

The staff were really informative and helpful, listened to my queries and advised accordingly.

The experience was quick and efficient pointing out any future problems that may occur

Excellent service

No problems - pain free exercise

Time scales I was given were met. Staff helpful.

Dan was very helpful

My car was booked for a Major Service. Vicki was the only person checking in the vehicles and handling enquiries. She handled this very well and although I had to wait a while, everything was done efficiently and in good humour.

Everything to do with the purchasing side was exceptional.

Excellent service - kept informed of progress although car was ready a little later than expected but only 1/2 hour

The service was excellent and all the staff were very helpful and friendly

They got to the problem at long last and sorted us out.

Very polite and helpful

My car was looked at promptly. Unfortunately there was an issue and I was told that my car would not be ready until after the bankholiday weekend but due to the commitment at Berry my car was ready for collection on the Friday.

Quick , polite and friendly.

I got what I wanted

The purchase went very smoothly

Very professional, quick , no hassle.

Fantastic professional and friendly service from Karl and indeed Mini financial team. He provided all the pros and cons on car choice, and once we made a decision, kept us informed on all aspects of the sale and delivery schedule.

The body shop staff were really helpful and did a great job. I also had a really good experience with the reception staff.

Efficient service

Extremely professional and hugely accommodating! Very timely, great quality work and transparent

I think the 2 ladies receptionist were very professional and helpful

Completed all works required

Harry was always in touch with us. Great service

Harry (Henry Lansdale was amazingly helpful

Good communication throughout the whole process which is what makes the difference. Well done Mini Thames Ditton

Very easy to work with knew what I wanted and was their to assist the whole way.

All queries were answered and issues seen to without any fuss

Had rear break pads fitted in a timely and to the agreed price, with exceptional service.

Dan was professional, highly responsive, reliable and helpful throughout.

Easy appointment

Jack was easy to talk to,listened to my needs.He was patient and kind despite my being an older person with less knowledge around technology

They have been very helpful

Staff very pleasant. Car running like a dream after service. Fully confident in their expertise.

The car was ready in a day and was also valeted when we picked it up.

Fantastic dealer

Jennifer and the whole team who even helped with my bags when I had to clear out my car when it was towed in