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Customer Reviews.

sales

5

Very friendly and helpful service in beautiful location

18 October 2021

service

5

Addressed all issues quickly

17 October 2021

service

5

Good communication done what they said

16 October 2021

service

5

Received excellent care and attention for a routine service that became more complex.

15 October 2021

service

5

All the hassle removed for me.

11 October 2021

service

5

Easy, pleasant experience

11 October 2021

service

5

Everything went smoothly. The receptionist was particularly helpful.

10 October 2021

service

5

Great receptionist. Efficient service. Loved the video. Phone call when car was ready.

09 October 2021

service

4

Good as it should be

08 October 2021

service

5

Efficient service.

08 October 2021

service

5

It was all made quite straightforward by the Service Advisor's efficient handling. I was happy to get my Mini back by early afternoon.

05 October 2021

service

4

The reception staff were knowledgeable, courteous and understanding, especially as one of the ramps was inoperable and the service extended to the next day.

04 October 2021

sales

5

Very satisfied with Thames Ditton Centre.

04 October 2021

service

5

The staff were really informative and helpful, listened to my queries and advised accordingly.

04 October 2021

service

5

The experience was quick and efficient pointing out any future problems that may occur

03 October 2021

service

5

Excellent service

01 October 2021

service

5

No problems - pain free exercise

23 September 2021

service

4

Time scales I was given were met. Staff helpful.

19 September 2021

sales

5

Dan was very helpful

16 September 2021

service

4

My car was booked for a Major Service. Vicki was the only person checking in the vehicles and handling enquiries. She handled this very well and although I had to wait a while, everything was done efficiently and in good humour.

16 September 2021

sales

5

Everything to do with the purchasing side was exceptional.

15 September 2021

service

4

Excellent service - kept informed of progress although car was ready a little later than expected but only 1/2 hour

13 September 2021

service

5

The service was excellent and all the staff were very helpful and friendly

13 September 2021

service

4

They got to the problem at long last and sorted us out.

13 September 2021

service

4

Very polite and helpful

10 September 2021

service

5

My car was looked at promptly. Unfortunately there was an issue and I was told that my car would not be ready until after the bankholiday weekend but due to the commitment at Berry my car was ready for collection on the Friday.

07 September 2021

service

5

Quick , polite and friendly.

06 September 2021

service

5

I got what I wanted

04 September 2021

sales

5

The purchase went very smoothly

31 August 2021

sales

5

Very professional, quick , no hassle.

31 August 2021

sales

5

Fantastic professional and friendly service from Karl and indeed Mini financial team. He provided all the pros and cons on car choice, and once we made a decision, kept us informed on all aspects of the sale and delivery schedule.

30 August 2021

service

5

The body shop staff were really helpful and did a great job. I also had a really good experience with the reception staff.

27 August 2021

service

5

Efficient service

23 August 2021

service

5

Extremely professional and hugely accommodating! Very timely, great quality work and transparent

22 August 2021

service

5

I think the 2 ladies receptionist were very professional and helpful

22 August 2021

service

5

Completed all works required

21 August 2021

sales

5

Harry was always in touch with us. Great service

20 August 2021

sales

5

Harry (Henry Lansdale was amazingly helpful

19 August 2021

sales

5

Good communication throughout the whole process which is what makes the difference. Well done Mini Thames Ditton

19 August 2021

sales

5

Very easy to work with knew what I wanted and was their to assist the whole way.

16 August 2021

service

5

All queries were answered and issues seen to without any fuss

16 August 2021

service

5

Had rear break pads fitted in a timely and to the agreed price, with exceptional service.

15 August 2021

sales

5

Dan was professional, highly responsive, reliable and helpful throughout.

15 August 2021

service

5

Easy appointment

14 August 2021

sales

5

Jack was easy to talk to,listened to my needs.He was patient and kind despite my being an older person with less knowledge around technology

12 August 2021

sales

5

They have been very helpful

11 August 2021

service

5

Staff very pleasant. Car running like a dream after service. Fully confident in their expertise.

10 August 2021

service

5

The car was ready in a day and was also valeted when we picked it up.

07 August 2021

sales

5

Fantastic dealer

06 August 2021

service

5

Jennifer and the whole team who even helped with my bags when I had to clear out my car when it was towed in