MOT and previous service all good, nice experience

For the first time in a long time it feels like I have a local dealer I can trust. I had a Honda for several years and didn't buy another because of the local service issues. I felt I could trust my car to Berry, this time.

We were kept informed throughout and the delivery date was as expected

Excelent service

All the staff are friendly and Dan went out of his way to ensure I got the car I wanted and even went above and beyond when I got a puncture in my then current car by offering his as a replacement for the day.

I have been considering purchasing a new Mini for a few years now and Dan made the whole experience far easier than I had anticpated.

They done what they said they would do.

Excellent team

Very friendly and helpful staff

The whole process was made clear and easy. Picking up the car from the local dealership was also a good experience and Karl was very knowledgeable. It was a really nice surprise to have half a tank of petrol at pick up.

Karl was attentive and helpful

Your service team had provided efficient service in different stages including from the service provided by receptionist, vehicle health check, feedback from senior technician, quotation and the last stage of ready for collection were excellent!

Personalised service, Dan McCormick was fantastic

Test driving and purchasing the vehicle was easy and painless. The showroom was well organised for social distancing.

Everything about buying my brand new Mini went very smoothly.

Aadam Sadiq was exceptional. Absolutely perfect service from start to finish. Made me very comfortable buying the car.

Quick and efficient service

The guys were easy to talk to, I appreciate that they gave their opinion on what might suit me best and I am glad Fabio showed me the car I now have, I love it.

The staff at Berry (as it now is) have always been extremely helpful and NEVER patronising - this may seem an odd thing to say but believe me this is extremely important to a woman buying a car on her own! This is also true of the Reception team.

David King has been absolutely brilliant and great to work with to obtain my car

No issues outstanding.

Great service from Karl and the rest of the team

The service was straightforward, and the staff helpful and pleasant.

Jen in the service department always offers a friendly and efficient service.

They managed to see us and sort out our problem at very short notice. Great experience dealing with really knowledgeable staff.

Very friendly and efficient

Great staff and very helpful

Everything went so smoothly and hassle free. Kept up to date during the whole process and would like to thank Dan for such excellent customer service.

Considering lockdown very pleased.

Jen was really helpful

Very accommodating. I was able to pick up the car when I wanted!

The lady on reception was friendly and very helpful

Dealer kept me informed throughout in a friendly and efficient manner

all items that were mentioned were checked

AlwAys quick and efficient p

Jen kept me up to date.

Efficient & friendly service throughout

Always so easy dealing with Jennifer, who manages the bookings and logistics.

Issue resolved.

Despite being incredibly busy, they slotted me in and resolved the problem whilst I waited.

You are the BEST!

Very satisfied. They were helpful and knowledgeable and make the buying process easy in these difficult times.

Found the fault and dealt with it

Completely satisfied

They helped us overcome a challenge with the reduction in government grant

Good service and salesman Fabio is very good

It was simple and straightforward.

Would have been 10 but for Covid

Friendly service.