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Customer Reviews.

service

4

Fault was rectified and we were kept informed

20 November 2020

sales

5

Very helpful all the way

17 November 2020

service

5

Convenient

17 November 2020

sales

5

Everything was great!

14 November 2020

service

5

Check-in on the morning of the MOT and service was easy, I was updated about my service (email, text and call) during the day.

09 November 2020

service

4.5

Easy booking for service

09 November 2020

sales

5

Our sales adviser was very helpful and knowledgeable. He was very friendly and communicated with us throughout the whole process.

09 November 2020

service

5

Excellent customer service

07 November 2020

sales

5

A great customer experience. The team were great, helped with spec, kept me informed of the build time and got the car prepared quickly. Credit to Dan in sales. Also a mention for Olly in the garage team that helped with the bike rack setup.

06 November 2020

sales

4

happy with the sales service

05 November 2020

service

5

no issues

02 November 2020

service

5

Service was as expected

28 October 2020

sales

5

I couldnt have asked for more from Ziggy at Mini Thames Ditton. He went above and beyond to answer any questions or requests I had about my new car and was always available no matter what time of day. The car arrived sooner than expected, love it!

28 October 2020

service

5

Excellent service and very thorough with regular updates and videos.

27 October 2020

service

5

The no fuse, quick delivery with video email.

24 October 2020

sales

5

Karl Joslin was very friendly, helpful, informative and kept me up to date . I couldn't recommend him more highly enough for being a great salesman.

21 October 2020

sales

5

Salespeople were really friendly and really helpful. They assisted us to make the right decision and buying a car that is meant to last long needs to be right.

20 October 2020

service

5

Clear instructions and clearly gave thought on how to handle COVID restrictions to best serve customers.

17 October 2020

sales

5

Charming service, so helpful

13 October 2020

sales

5

Attentive, focused, offered a good deal on my car, willing to listen, tailored a solution for what we wanted, and very importantly didn't oversell.

07 October 2020

sales

5

Very satisfied and coped with Covid restrictions without spoiling the experience

07 October 2020

sales

5

went smoothly

06 October 2020

sales

5

Very smooth and quick

05 October 2020

service

5

God service

04 October 2020

service

3

I was very satisfied, if a little dis-appointed that on this occasion a courtesy car was not available. I totally recognise that these are very difficult times but other dealerships I know were still able to offer this facility despite 'Covid Times'.

29 September 2020

service

5

No issues.

28 September 2020

service

5

Staff friendly

27 September 2020

service

4

Very helpful and always kept us informed or progress and any issues

26 September 2020

sales

5

Really smooth - could not have been easier

22 September 2020

service

5

They managed to get my car done quickly so that I wouldn't have to spend too much time in Kingston

18 September 2020

service

5

Great communication throughout the service.

18 September 2020

service

5

Very professional staff, I was kept fully informed throughout the service with regular calls as to when the car would be ready - all was handled professional and smoothly

10 September 2020

service

5

Job completed very quickly. Delighted by customer service assistant, Jennifer O'Neil.

07 September 2020

sales

5

Quick and efficient turnaround. Good Covid procedures (no one else in showroom, coverings used for mouse needed to e-sign)

01 September 2020

sales

2

Delays in getting paper work sorted by Karl, I had to chase him to get stuff done numerous times- it was as if after we paid the deposit, there was no urgency for him. When the car was delivered no all checks were complete & we had to take it back

30 August 2020

service

4

Nothing to complain about

29 August 2020

service

4

Friendly/efficient